Ceresys Support Portal

Submit and track your support requests for QuickBooks virtual desktop deployment and other technical issues. Our team is here to help you succeed.

Submit a Request
Report a new IT issue or request technical assistance
Track Your Request
Check the status of your existing support request

Quick Response

We aim to respond to all requests within 4 hours during business hours

Expert Support

Our trained support staff are ready to help with your IT issues

Sign-off Process

Review and sign off on completed work before ticket closure

Common Issues We Handle
New RDP Installation
RDP Password Reset
QuickBooks Accounts
QuickBooks Password Recovery
Storage Issues
RDP Connection Problems
QuickBooks Errors
Other IT Issues